5 entries.
Noleen
from
London
wrote on June 11, 2025
at
9:52 pm
I would like to thank all at Care Direct Ltd for the care they provide to my Mum.They are reliable and caring.I would particularly thank Benta her main carer who goes above and beyond her usual duties to ensure that my Mum is safe and cared for.
Thanks
Noleen
Kate Franklyn
from
Ealing
wrote on April 22, 2025
at
11:23 am
We have used Support Direct for my Dad's care for a over a year, whilst it's never easy to accept a decline in health and a lack of independence his carers have made the transition easier. He has become very fond of his main carers George and Shem they are professional but have also have shown great sensitivity. They are relaxed & cheerful , they talk to him & take the time to try to understand what he is saying. They are also polite and friendly to mum.
We love to hear them chatting & laughing together.
Now my mum also needs carers we have employed Support Direct again and we were very glad they could accommodate my mum's wishes for an early morning visit , she is also very fond of her main carer Benta.
Sharon
from
Acton
wrote on October 22, 2024
at
9:09 pm
Its taken me time to write this review as my Mum has recently passed away but each time i tried to write it i became overcome with emotion. I am writing this review to say a big thank you to Hoda and Faria ( not forgetting Kaltoun- sorry if names are spelt incorrectly- please forgive me) on behalf of my dear mum and all the family. We met these lovely carers from Support Direct when mum came out of hospital. Mums' main carer was Hoda, a delightful young lady- wise beyond her years. She was always respectful, friendly, caring
and professional. towards everyone. Nothing threw her- even when Mum had her 'not so good days' days i couldn't wish for nicer, patient ladies - they just went with the flow and did their best to make her happy and comfortable- didnt judge her and remained courteous and understanding.Mum really liked Hoda and saw her as a member of the family from the first day they met. This was nice to see as mum wasnt keen on having carers at first - but Hoda and the other ladies won mum over- she was very choosey with who she liked. She'd wake up from sleeping and ask' where's Hoda? Have I missed her? she'd be happy when i said no, she 'd be here soon. I'd like to say a big thank you to Support Direct and the great ladies they sent to help look after mum in that difficult stage of her life.. Hoda ( or Angel as mum called her) we wish you all best wishes for the future and great happiness in you life. We will always remember the Suppot Direct ladies with gratitude, fondness and respect - you all made things a lot easier for all concerned - my mum was happy with all the little chats and laughs. God bless you all for the amazing selfless job you do for others. Regards
sharon A
Caroline Turini
from
HAYES
wrote on August 5, 2024
at
2:31 pm
A review for the amazing Carers who cared for my husband for sixteen months
The carers Caroline, Brenda, Lidia and Phoebe were all exceptional carers, who were just like family and went over and about with their caring roles
They were always on time, took their time doing my husbands peg tube meds, and treated my husband who has multiple sclerosis, and who is bedbound, with respect and dignity
They all listened at all times
All carers are a real credit to Support Direct
Sarah H.
from
London
wrote on November 26, 2022
at
5:25 pm
My Mum's carers Amal and Hibak brought a high level of experience and expertise and a great deal of care and compassion to looking after my mum in her final days. As well as the care they provided to my Mum, they also gave moral support and kindness to the rest of the family during this difficult time.