When you work for Support Direct Ltd, we offer ongoing opportunities to improve your skills and experience.That means you’ll have the chance to develop a career in supporting people who need a little extra care. We can help to tailor a career that really suits your abilities and interests – whether that means specialising as a Care Worker for a particular kind of Service User, or taking on a leadership role as a Service Coordinator or Care Manager.When you become a Support Direct Ltd Care Worker, we’ll make sure you have the skills, conditions and personal support you need to love your job, and to do it very well.

The right training gives Care Workers, Service manager, field supervisors and Care coordinator’s  the confidence to deal with any situation, and reassures service users that they’re getting the best support. Your career at Support Direct Ltd will begin with a thorough induction process. We also offer in-service training in supporting Service Users with specific conditions like dementia…., giving you the opportunity to develop your skills in specialised areas.

We genuinely care about the safety of our Care Workers, Service manager, field supervisors and Care coordinator’s. We’ll carry out a pre-service risk assessment before you even set foot in a Service User’s home. We also provide extensive training in occupational health and safety, to ensure you know how to provide services safely in order to prevent injury at work.

Your Service Coordinator will always be your first port of call. But in emergencies, you can call us 24 hours a day, 7 days a week, and know that your call will be answered.

We aim to operate over a wide area so we are considering improving how we communicate with our staff. We’re looking at the use of SMS, email and the web to communicate instantly with our Care staff, meaning you don’t have to wait around for rosters (rota) and other crucial communications.

You’ll have regular opportunities to get together with fellow Care Workers, Service manager, field supervisors and Care coordinator’s for forums and in-service training.